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Refund Policy and Cancelation Policy

Last updated December 30, 2008

Cancellation Policy

We at hhDealer offer full refunds for subscription plans within the first 14 days. In addition we do offer refunds for bulk hand history purchases if you're not satisfied with the hand histories itself.

Credits

hhDealer does not offer credit for planned service downtime.

Datamining Downtime

If we are unable to datamine a poker site we will offer full refunds for user's with that poker site in their service. Whilst a site is expeirencing downtown user's will not be charged daily. The refund is given in credits or discounts to any other hand histories.

Discounted Plans

hhDealer does allow refunds for our long term discounted plans. If a user signs up for a 6 month subscription and then want's a subscription after 3 months, the amount refunded will be calculated using the full month to month price, and not the 6 month discounted price. The refund is given in credits or discounts to any other hand histories.